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Terms of use

OPERATION REGULATIONS OF E-commerce trading floor WWW.CHOHOAKIENG.VN


OPERATION REGULATION

Welcome to www.chohoakieng.vn – Is the first website in Vietnam specializing in ornamental flowers and fully converges the factors of supply, customers, care knowledge and tools. Before using the Chohoakieng.vn website including other services or tools, you must agree to the following Terms and Conditions of the website. If you have questions about these Terms and Conditions, please contact Chohoakieng.vn’s Member Services team directly. The purpose of this document is to set forth the acceptance of the Terms and Conditions between Chohoakieng.vn and the user.

I. Operating principle

Chohoakieng.vn is a combination of services to serve and support the needs of online buying and selling specialized in the ornamental flower market, including: Posting for sale of ornamental flowers by individuals, shops and gardeners. Chohoakieng.vn’s goal is to become a trusted brand in the ornamental flower trading market, as a commercial bridge between sellers and buyers.
Chohoakieng.vn was born with the mission to make buying, selling, promoting brands and contacting gardeners and flower shops easier and more convenient on the internet platform. Providing you with a whole new experience, from finding the most suitable ornamental flower or specialized equipment in the provinces and cities in the country without having to go to the place.
With a system of reputable shops, gardeners, or individuals stretching across Vietnam, chohoakieng.vn is committed to bringing thousands of ornamental flowers with accurate and reliable information, along with articles, reviews. Users’ prices on the product make it easy for you to choose a place to buy the most suitable ornamental flowers.
Members on www.chohoakieng.vn are individuals, brokers, shops, gardeners wishing to sell ornamental flowers or related to the field of ornamental flowers, officially recognized and authorized to use by www.chohoakieng.vn. use services provided by.chohoakieng.vn and related parties. The word “services” includes all services provided by www.chohoakieng.vn or related to www.chohoakieng.vn
Gardeners and individuals participating in www.chohoakieng.vn freely negotiate on the basis of respecting the legitimate rights and interests of the parties involved in the purchase and sale of goods, products and services through contracts, not contrary to the provisions of the law.
Information posted on www.chohoakieng.vn must fully meet the provisions of relevant laws, not fall under the cases of business ban, advertising ban as prescribed by law.
CHK E-commerce trading floor (CHOHOAKIENG) does not bear any responsibility, either directly or indirectly, for damage or loss caused by the Member’s failure to comply with regulations.

II. General

In these Regulations, unless the subject or context requires otherwise, the following words and terms shall have the following meanings:
TMDT Exchange www.chohoakieng.vn is the website of CHK Joint Stock Company. This is an e-commerce trading floor webstie, where shops, gardeners and individuals can post information about selling ornamental flowers, find out market information, and post contact information for the purpose of providing services. information about ornamental flowers, related items, sellers, places of sale, places to buy, prices..
Customers: are gardeners, shops, individuals using the website chohoakieng.vn, including Users and Members wishing to use the website and services provided by the website chohoakieng.vn voluntarily
Products: are the products traded on the website chohoakieng.vn
Information: is the information disclosed on the website chohoakieng.vn. Including information about Products, Registered Personal Information, market information, products introduced on other official sources.
Intellectual Property: any patents, copyrights, registered or unregistered designs, rights to designs, registered or unregistered trademarks, service marks or industrial property rights or other intellectual property and includes applications for any of the foregoing.
– Customer care: Upon successful account registration, customers will receive information related to the support of using products, services and customer care of chohoakieng.vn through channels such as: phone, email, sms. Phone content, emails and messages are used by chohoakieng.vn in accordance with current laws.
III. Trading process

1. Operation principle
Providing online services for individuals, shops and gardeners wishing to introduce and sell their products to potential buyers. Products and services participating in transactions on the E-commerce trading floor of chohoakieng.vn must be allowed to trade and circulate and not fall under the cases of business ban, advertising ban according to the provisions of law. All activities of buying, selling and providing services on the e-commerce trading floor of chohoakieng.vn must be done openly and transparently, ensuring the interests of consumers. Members participating in transactions on the e-commerce trading floor of chohoakieng.vn are individuals, shops, brokers and gardeners who have a need to sell products on the e-commerce trading floor of chohoakieng.vn. Members must register relevant information, officially recognized by the E-commerce trading floor of chohoakieng.vn. Members using this website must agree that: As an individual, shop, broker or gardener. Have full capacity for civil acts. The Member’s access to this website at any time and place The Member must fully comply with the provisions of these Regulations. The Member must protect the Member’s password and monitor the information related to the Member’s account; The Member understands and agrees that the Member shall be solely responsible for the use of the Member’s account by anyone to whom the Member allows access to it. The information that the Member provides to the E-commerce trading floor of chohoakieng.vn is accurate, complete and true information. The contents of this Regulation must comply with the current legal system of Vietnam. Members when participating in E-commerce trading floor of chohoakieng.

2. Transaction process


Transaction process for buyers: Ornamental flower buyers do not have to register as a member of the E-commerce trading floor of chohoakieng.vn. Just visit the website: chohoakieng.vn, users can find a list of ornamental flowers and related items that they are interested in. If users want to buy, they will contact the poster directly to see the product and negotiate the transaction between the two parties. specifically chohoakieng.vn will not participate in and take no responsibility for the transaction process between the buyer and the seller.
Process for sellers/posters: Those who post for sale of ornamental flowers/things on chohoakieng.vn are required to register as a member of chohoakieng.vn and must log in to the website system chohoakieng.vn. How to register as a member and log in according to the instructions at: https://chohoakieng.vn/huong-dan-su-dung
Delivery and delivery process: is a direct agreement between the buyer and the seller, chohoakieng. vn is not involved in this process.
Note: Make sure the Member’s posting is up to date to avoid buyers asking about a product that has been sold or has been removed from the list. For any questions, please contact E-commerce trading floor chohoakieng.vn at:
Hotline: 038.394.5653 | 077.897.3134

3. Dispute and complaint settlement process:


A) If a dispute arises between a Member and the e-commerce trading floor of chohoakieng.vn, the e-commerce trading floor of chohoakieng.vn tries to provide a neutral and economical method to resolve the dispute quickly. Accordingly, the Member and the E-commerce trading floor of chohoakieng.vn agree that the E-commerce trading floor of chohoakieng.vn will resolve according to the law any complaint or controversy outside this Agreement or the services of the E-commerce trading floor of chohoakieng.vn. .vn in accordance with one of the appendices below or as the E-commerce trading floor of chohoakieng.vn and the Member agrees in writing. Before resorting to alternative methods, the E-commerce trading floor of chohoakieng.vn encourages Members to first contact the E-commerce trading floor of chohoakieng.vn to find a suitable solution. Chohoakieng E-commerce trading floor.

B) Any complaints arising during the use of services on the E-commerce trading floor of chohoakieng.vn must be sent to the Customer Support Department of chohoakieng.vn at the email address: [email protected], immediately after upon the occurrence of the event giving rise to the claim. chohoakieng.vn will base on each specific case to have a suitable solution.

C) All disputes between users with each other or between users and the E-commerce trading floor of chohoakieng.vn will be resolved on the basis of negotiation. In case the desired agreement cannot be reached, either party has the right to bring the case to the competent People’s Court for settlement.

Chohoakieng.vn is not responsible for and related to the transaction between buyer and seller

IV. PAYMENT REGULATIONS

For buyers: Buyers themselves contact the member who posted the sale of ornamental flowers to conduct the transaction and payment.
Customers can top up money (convert to leaves) to their chohoakieng.vn account by logging in to your account at website https://chohoakieng.vn, on the account page, click “Load leaves” to perform. top-up transactions (convert to leaves) according to instructions. Note: The system will be based on a type of money unit, which is LEAF, so
all the deposited money is converted into the corresponding leaf.
You can choose to load leaves into your account chohoakieng.vn in the following ways:
1: Domestic card (Transfer money via online banking).
Method 2: Top up via international payment cards (Visa, MasterCard, JCB).
Option 3: Recharge leaves by sending CODE by post
Option 4: Transfer
Method 5: Send SMS
for details of service fee schedule, you can refer to: https://chohoakieng.vn/bang-gia-dich-vu/
V. Regulations on transactions on the system chohoakieng.vn


Chohoakieng.vn has the following transaction regulations:
+ Chohoakieng.vn does not support refunds for transactions that you make on the website chohoakieng.vn
+ If your transaction is unsuccessful for any reason. The transaction shows signs of risk (the card has been deducted), please contact customer support by email: [email protected]
+ In case the transaction is disputed, the two parties will agree to settle the transaction. Complaints in accordance with current law.
+ You must not top up your account (or if you try to load it, the money may be frozen/held by Chohoakieng at any time) in case the money you transfer is not original legal, for example: money transfer from stolen international credit or debit cards…
+ Payment transactions are made through 3rd party partners – VTCPay payment gateway, account information, card number not stored on server chohoakieng.vn
VI. Ensuring transaction safety

E-commerce trading floor chohoakieng.vn builds a mechanism to ensure transaction safety as follows:
+ Manage Seller’s information: When registering to sell on the e-commerce trading floor of chohoakieng.vn, the Seller must provide all relevant information and be fully responsible for the information. this news. Specific information includes: personal information for individuals, information about legal status for members who are stores and legal entities. This information will be included in the management data by the E-commerce trading floor of chohoakieng.vn.
+ Control the Seller’s transactions: The Seller’s transactions with the Customer are direct and not through the E-commerce trading floor of chohoakieng.vn, so chohoakieng.vn recommends that the Customer needs to find out and verify the information. of the seller before making the transaction
+ Mechanism for sending complaints about the Seller for customers: Customers have the right to send complaints about the Seller to the E-commerce trading floor of chohoakieng.vn. When receiving these feedbacks, the e-commerce trading floor of chohoakieng.vn will re-confirm the information, the case is true as reflected by the buyer depending on the extent, the e-commerce trading floor of chohoakieng.vn will take measures to handle in a timely manner to protect the interests of the Client.
VII. Protecting customers’ personal information

+ This privacy policy discloses how E-commerce floor chohoakieng.vn collects, stores and processes personal information or data (“Personal Information”) of Customers. their products through the website of the E-commerce floor chohoakieng.vn
+ E-commerce floor chohoakieng.vn commits to keep the Customer’s Personal Information confidential, will make every effort and use appropriate measures to the information that Customer provides to chohoakieng.vn in the process of using Use of this website is secure and protected from unauthorized access. However, e-commerce floor chohoakieng.vn does not guarantee to prevent all unauthorized access. In case of unauthorized access beyond the control of chohoakieng.vn, E-commerce floor chohoakieng.vn will not be responsible in any way for any claims, disputes or damages arising from or in connection with such unauthorized access.
+ Customers are recommended to know their rights when using the services of e-commerce floor chohoakieng.vn provided on this website.
+ E-commerce floor chohoakieng.vn makes the following commitments in accordance with the provisions of Vietnamese law, which includes the methods that chohoakieng.vn uses to keep customers’ information confidential.
Purpose of Collection of Personal Information
+ E-commerce floor chohoakieng.vn collects Personal Information of Customers for one or several purposes as follows:
+ Perform and manage orders for Customers
+ Perform and manage manage the use of freight services;
+ Implement and manage marketing activities, provide promotional information to customers such as sending the latest updates on promotional information and new offers related to products and services of E-commerce floor chohoakieng.vn ;
+ Provide solutions to upgrade and change services to serve customers’ needs;
+ Manage, analyze and evaluate data related to Customer’s data to develop appropriate sales and customer service policies;
+ Receive information, suggestions, suggestions, complaints from customers in order to improve the service quality of the e-commerce floor chohoakieng.vn;
+ Contact with Customer to solve Customer’s requirements;
+ Ensure security and safety for online payment transactions.
Types of information collected
+ Types of Personal Information that E-commerce floor chohoakieng.vn collects from its Customers include:
+ Personal information such as full name, username,
+ Contact information such as phone number phone, mailing address, email address;
+ Information about the customer’s store such as store name, garden, address, title;
+ The above Personal Information is required for specific services, Customers have the right to refuse or not provide all the requested information. In that case, e-commerce floor chohoakieng.vn cannot provide customers with adequate and quality services. E-commerce floor chohoakieng.vn needs the support from the Customer in ensuring the accuracy and completeness of the information collected. Therefore, please notify chohoakieng.vn of any changes in Customer Personal Information by contacting chohoakieng.vn through the forms published on the website.
Time to store collected information
E-commerce floor chohoakieng.vn will store the Personal Information provided by the Customer on the internal systems of chohoakieng.vn during the process of providing services to the Customer or until the purpose of collection is fulfilled or when The customer has a request to cancel the provided information. But chohoakieng.vn will save the registered phone number to serve the terms that each phone number only registers 1 account on chohoakieng.vn.
Disclosure of information collected
– E-commerce floor chohoakieng.vn may disclose Personal Information from Customers to third parties to meet legal requirements, enforce the policies of chohoakieng.vn, when it is notified that a listing or content violate rights, or to protect rights, property or safety. This information will be disclosed in accordance with applicable laws and regulations. chohoakieng.vn may also share your personal information with:
+ Third parties to provide general content and services (such as registration, transactions and customer support), help detect and prevent illegal behavior and policy violations of chohoakieng.vn, and to guide decisions about third-party products, services, and communications. Third parties will use this information to send you marketing communications only when you request their services.
+ Provide contractual services to support chohoakieng.vn’s business operations (such as fraud investigation, bill collection, affiliates, reward programs and customer support).
+ Other third parties to whom you request chohoakieng.vn to send your information (or the party you agree to when using another specific service).
Law enforcement agencies, other government agencies or third parties in response to requests for information regarding criminal investigations, alleged illegal activity or any activity other may make chohoakieng.vn, you or any users of chohoakieng.vn liable. The personal information we disclose may include your user ID and user ID history, name, city, county, phone number, email address, fraud and tender claims and listings history or anything else that chohoakieng.vn deems relevant.
+ Other agencies involved in investigating fraud, intellectual property infringement, copyright infringement, or other illegal activities, in its sole discretion, it believes necessary or appropriate, or under a confidentiality agreement or as required by law. At that time, chohoakieng.vn may disclose your name, address, city, county, postcode, country, phone number, email address and company name.
+ Other business units that chohoakieng.vn plans to merge with or be acquired by a business person. (If such a merger occurs, chohoakieng.vn will require the merging entity to enforce this Privacy Policy with respect to your personal information). If your personal information will be used contrary to this Policy, you will receive prior notice.
Third Parties and E-commerce Platform Links chohoakieng.vn may transfer your information to other companies in the group. choahoakieng.vn may transfer your information to agents and subcontractors within the framework of this Privacy Policy. For example, chohoakieng.vn will rely on third parties to deliver goods, receive payments, data analysis, marketing and customer support services. Chohoakieng.vn may exchange information with third parties for the purpose of fraud prevention and credit risk reduction. chohoakieng.vn may transfer a database of your personal information if chohoakieng.vn sells the whole company or only a part. Within the framework of the Privacy Policy, chohoakieng.vn does not sell or disclose your personal data to third parties WITHOUT prior consent unless this is necessary for the terms of the Privacy Policy or chohoakieng. . vn is required to do so in accordance with the provisions of the Law. The Website may include third party advertisements and links to other websites or frames of other websites. Please note that chohoakieng.vn has no duty to protect the information or content of third parties or other websites, or any third parties to which chohoakieng.vn transfers data in accordance with this Privacy Policy. .
• Customer’s rights to collected Personal Information
Any Customer who voluntarily provides Personal Information to E-commerce trading floor chohoakieng.vn has the following rights:
– Request to review the information collected collect;
– Request a copy of the information collected;
– Request to correct and supplement collected information (for Customers receiving information via e-newsletter and Loyalty Program members, Customers can access and edit their own information by how to access your account on the website of the e-commerce floor chohoakieng.vn);
– Request to stop the collection of information;
– Request to delete the collected information.
– Customers can exercise the above rights by accessing the website themselves or contacting chohoakieng.vn via email or the contact address published on the website of the e-commerce floor chohoakieng.vn – In case the Customer provides
for E-commerce floor chohoakieng.vn the Personal information is incorrect or incomplete to confirm the identity of the Customer, chohoakieng.vn. cannot protect Customer’s privacy rights in accordance with the above provisions.
• The use of Cookies on the website of the e-commerce floor chohoakieng.vn.
– Cookies are only allowed on E-commerce floor chohoakieng.vn. used to record the status of how the product was viewed by the Customer during the Customer’s last visit at the access computer for the purpose of returning this status to the Customer on the next visit.
– Acceptance of cookies is not a requirement when accessing the Website. However, chohoakieng.vn. would like to point out that the use of the “basket” features on the website and ordering is only possible with the activation of cookies. Cookies are small text files that identify your computer to the server of chohoakieng.vn. as a single user when you visit certain pages on the Website and they are stored by your Internet browser on your computer’s hard drive. Cookies may be used to identify your Internet Protocol address, saving you time while you are accessing, or wishing to enter, the Website. chohoakieng.vn. only use cookies for your convenience in using the Website (for example, to remember who you are when you want to modify your shopping cart without having to re-enter your email address) and do not collect or use use any other information about you (for example ad targeting). Your browser may be set up to not accept cookies, but this will limit your use of the Website. Please accept the warranty that chohoakieng.vn. Use cookies that do not contain any personal or confidential information and are virus-free. If you would like to find out more information about cookies, visit www.allaboutcookies.org or to learn about removing cookies from your browser, visit www.allaboutcookies.org/manage-cookies/index html. Your browser may be set up to not accept cookies, but this will limit your use of the Website. Please accept the warranty that chohoakieng.vn. Use cookies that do not contain any personal or confidential information and are virus-free. If you would like to find out more information about cookies, visit www.allaboutcookies.org or to learn about removing cookies from your browser, visit www.allaboutcookies.org/manage-cookies/index html. Your browser may be set up to not accept cookies, but this will limit your use of the Website. Please accept the warranty that chohoakieng.vn. Use cookies that do not contain any personal or confidential information and are virus-free. If you would like to find out more information about cookies, visit www.allaboutcookies.org or to learn about removing cookies from your browser, visit www.allaboutcookies.org/manage-cookies/index html.
-This website uses Google Analytics, a web analytics service provided by Google, Inc (“Google”). Google Analytics uses cookies, text files placed on your computer, to help websites analyze how users use the website. The information generated by cookies about your use of the website (including your IP address) will be transferred to and stored by Google on servers in the United States. Google will use this information for the purposes of evaluating website usage, compiling reports on website activity for website operators, and other services related to website activity and usage. use the Internet. Google may also transfer this information to third parties when required by law, or to third parties to process this information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Website. By using this website, you consent to Google processing data about you in the manner and for the purposes set out above.
• The update of Privacy Policy
– E-commerce floor chohoakieng.vn. will amend this Privacy Policy at any time as necessary, the updated Privacy Policy will be published on the website of chohoakieng.vn. and will be dated for customers to recognize the latest version

VIII. MANAGEMENT OF BAD INFORMATION


All regulations below apply to the pre-inspection and post-audit stages of the BQT chohoakieng.vn. if detecting that a Member violates regulations in the course of operation for the purpose of creating a safe, healthy and fair business environment for Members and members operating at chohoakieng.vn.
Therefore, BQT chohoakieng.vn. Members are advised to carefully study the regulations before posting for sale to avoid unintentional violations. New regulations will be continuously updated by the Board of Management based on analysis of the market, community, issues arising in the process of operation and take effect as soon as they are posted on the website of the E-commerce trading floor of chohoakieng.vn. ..

1. Abuse of ‘E-commerce trading floor chohoakieng.vn’


E-commerce trading floor chohoakieng.vn. and the community to collaborate to keep the Websites and services of the E-commerce trading floor chohoakieng.vn. do the right thing and keep the community safe. Please notify the E-commerce trading floor of chohoakieng.vn. issues, content and policies that are offensive, damaging to the e-commerce trading floor of chohoakieng.vn.. The e-commerce trading floor of chohoakieng.vn. endeavor to ensure that the products posted do not infringe copyright, trademark or other third party intellectual property laws. If there is information that the member’s intellectual property law is violated, please notify the E-commerce trading floor of chohoakieng.vn. investigation can be carried out.

2. User Submissions


Everything a Member submits to the Website and/or to the E-commerce trading floor of chohoakieng.vn, including but not limited to, questions, comments, comments, and suggestions (collectively, “Submissions”) ”) will become the sole and exclusive property of the E-commerce trading floor of chohoakieng.vn. and will not be refunded to the Member. In addition to the rights applicable to Submissions, when the Member posts comments or comments on the Website, the Member also authorizes the E-commerce trading floor of chohoakieng.vn. use the name along with comments, comments, or other content. Members must not use fake e-mails, pretend to be other people or cause confusion for the E-commerce trading floor of chohoakieng.vn. or a third party about the source of that information. E-commerce trading floor chohoakieng.vn. may, but is not obligated to, remove or edit such Submissions.

IX. RESPONSIBILITIES IN CASE OF TECHNICAL PROBLEMS


• E-commerce trading floor chohoakieng.vn. committed to making efforts to ensure the safety and stability of the entire engineering system. However, in case the problem occurs due to the error of the E-commerce trading floor chohoakieng.vn..chohoakieng.vn. will immediately apply measures to ensure the interests of buyers.
• When performing transactions on the Exchange, members are required to strictly follow the guiding procedures.
• Management Board of e-commerce trading floor chohoakieng.vn. committed to providing the best quality of service to members participating in the transaction. In case there is a technical error, software error or other objective errors leading to the Member’s inability to participate in the transaction, the Members shall notify the Management Board of the E-commerce trading floor of chohoakieng.vn: Hotline: 038.394
. 5653 | 077.897.3134, E-mail: [email protected].
• However, the management board of e-commerce trading floor chohoakieng.vn. shall not be responsible for handling in case the notices of the Members do not reach the Management Board, arising from technical errors, transmission errors, software or other errors not caused by the Management Board.

X. MEMBER’S RIGHTS AND OBLIGATIONS



1. Member’s Rights


1.1 When registering to become a member of E-commerce trading floor chohoakieng.vn. and approved by the E-commerce trading floor of chohoakieng.vn. approved, the Member will be entitled to create an online booth to introduce products and conduct business transactions as well as promote their business on the E-commerce trading floor of chohoakieng.vn.. 1.2 Members will be granted a license
. a separate registration name and password to access services, manage their booth and transactions on the E-commerce trading floor of chohoakieng.vn.. 1.3 Members will be staffed by the staff
of the E-commerce trading floor of chohoakieng.vn. .VN. Guide to use tools and features for building booths, conducting transactions and using utility services on the E-commerce trading floor of chohoakieng.vn..
1.4 Members will be able to enjoy preferential policies offered by the E-commerce trading floor of chohoakieng.vn. or third parties provided on the E-commerce trading floor of chohoakieng.vn.. These preferential policies will be provided by the E-commerce trading floor of chohoakieng.vn. resolved (if any) and will be posted directly on the e-commerce trading floor of chohoakieng.vn. or sent directly to the Members.
1.5 Members have the right to contribute ideas to the E-commerce trading floor of chohoakieng.vn. during operation. Proposals are sent directly by mail or email to the E-commerce trading floor of chohoakieng.vn..

2. Obligations of Members


2.1 Members will be solely responsible for the security, storage and all activities of using the service under their registered name, password and email box. Members are responsible for promptly notifying the E-commerce trading floor of chohoakieng.vn. about unauthorized use, abuse, breach of security, keeping their registered name and password for the two parties to cooperate in handling.
2.2 The member commits to the information provided to the e-commerce trading floor of chohoakieng.vn. and information posted on the E-commerce trading floor of chohoakieng.vn. is correct and complete. Members agree to keep and change the information on the E-commerce trading floor of chohoakieng.vn. is up-to-date, accurate and complete.
2.3 Members are solely responsible for the content, images of Enterprise information and other information as well as the entire transaction process with partners on the E-commerce trading floor of chohoakieng.vn.. 2.4 Members are
responsible responsible for providing information on their business situation at the request of a competent state agency to serve statistical activities of e-commerce.
2.5 Members must comply with the provisions of the law on payment, advertising, promotion, protection of intellectual property rights, protection of consumer rights and other relevant laws when selling goods. goods or provide services on the E-commerce trading floor.
2.6 The member commits and agrees not to use the services of the e-commerce trading floor of chohoakieng.vn. for illegal, unreasonable, fraudulent, threatening, illegal information leaks, sabotage, creating and spreading viruses that damage the system, configuration, transmission of information of E-commerce trading floor chohoakieng.vn. or use their services for the purpose of speculation, manipulating the market to create fake orders, offering fake goods, even serving to judge market demand. In case of violations, Members must be responsible for their actions before the law.
2.7 Members commit not to change, modify, copy, propagate, distribute, provide and create similar tools of the service provided by the E-commerce trading floor of chohoakieng.vn. provided to a third party without the consent of the E-commerce trading floor of chohoakieng.vn. in these Regulations.
2.8 Members must not act to discredit the E-commerce trading floor of chohoakieng.vn. in any form such as causing disunity among the Members by using a second registered name, through a third party or propagating and disseminating information that is not conducive to the reputation of the E-commerce trading floor of Chohoakieng. .VN.
XI. Rights and responsibilities of E-commerce trading floor chohoakieng.vn.


1. Rights of E-commerce trading floor chohoakieng.vn.


1.1 Chohoakieng.vn E-commerce trading floor. will proceed to provide services to the participating members after completing the required procedures and conditions including (but not limited to) that E-commerce trading floor chohoakieng.vn. mentioned.
1.2 E-commerce trading floor chohoakieng.vn. will proceed to develop service policies applicable to each object on the Exchange. These policies will be published on the E-commerce trading floor of chohoakieng.vn.
1.3 In case there is a basis to prove that the Member and/or the Member provided information to the e-commerce trading floor of chohoakieng.vn. inaccurate, misleading, incomplete or violates the law or fine customs of Vietnam, the E-commerce trading floor of chohoakieng.vn. reserves the right to refuse, suspend or terminate the Member and/or Member’s right to use the service.
1.4 Chohoakieng.vn E-commerce trading floor. may terminate the Member’s right to use and the right to use one or all of the services of the Member and shall notify the Member within a period of at least one (01) month in the event that the Member violates the Regulations of the Member. E-commerce trading floor chohoakieng.vn. or acts that affect business activities on the e-commerce trading floor of chohoakieng.vn.
1.5 E-commerce trading floor chohoakieng.vn. will consider terminating the right to use the service of the e-commerce trading floor chohoakieng.vn. if the Member does not participate in transactions and information exchange on the E-commerce trading floor of chohoakieng.vn. continuously for three (03) months. If you want to continue to become a member and be re-granted the right to use the service, you must re-register from the beginning according to the form and procedures of the E-commerce trading floor of chohoakieng.vn.
1.6 E-commerce trading floor chohoakieng.vn. may immediately terminate the right to use the service and the rights of the Member if the E-commerce trading floor of chohoakieng.vn. detect that the Member has gone bankrupt, been convicted or is serving a sentence, in the event that the Member continues to operate, it may cause harm to the E-commerce trading floor of chohoakieng.vn. there are fraudulent activities, counterfeiting, causing market disturbances, causing disunity with other members of the e-commerce trading floor chohoakieng.vn., activities that violate the current laws of Vietnam.
1.7 In the event of termination of membership and service use rights, all certificates and rights granted by members will be automatically invalidated and terminated.
2. Obligations E-commerce trading floor chohoakieng.vn.


2.1 E-commerce trading floor chohoakieng.vn. responsible for building the Exchange, including some main tasks such as: research, design, purchase hardware and software equipment, connect to the Internet, develop policies for the operation of the Exchange. E-commerce chohoakieng.vn. within the permitted range and conditions.
2.2 E-commerce trading floor chohoakieng.vn. will implement and cooperate with partners in building a system of services and utility tools for the transactions of participating members and users on the e-commerce trading floor of chohoakieng. VN..
2.3 E-commerce trading floor chohoakieng.vn. is responsible for building and supplementing a system of knowledge and information on: e-commerce operations, the system of domestic and international commercial legal documents, foreign markets, as well as relevant news. related to the operation of E-commerce trading floor chohoakieng.vn..
2.4 E-commerce trading floor of chohoakieng.vn. will conduct promotional activities, promote the e-commerce trading floor chohoakieng.vn. to foreign markets within the scope and conditions allowed, contributing to the expansion and connection to meet the needs of finding partners and developing foreign markets of members participating in the Chohoakieng.vn E-commerce Exchange. ..
2.5 E-commerce trading floor chohoakieng.vn. take timely handling measures when detecting or receiving reports of illegal business acts on the e-commerce trading floor and will support state management agencies to investigate business acts. violate the law, provide registration information, transaction history and other documents about the subject of illegal acts on the e-commerce trading floor.
2.6 E-commerce trading floor chohoakieng.vn. will conduct a review and check the accuracy of the information posted by the Member.
2.7 E-commerce trading floor chohoakieng.vn. will try to the highest possible extent and conditions to maintain the normal operation of the E-commerce trading floor of chohoakieng.vn. and overcome problems such as: technical problems of machinery, software errors, internet connection systems, personnel, social changes, natural disasters, power outages, decisions of state agencies or a related third party. However, if the above incidents happen beyond our control, are force majeure circumstances that cause damage to members, the E-commerce trading floor of chohoakieng.vn. not be held liable.
XII. Terms apply


Any dispute arising between E-commerce trading floor chohoakieng.vn. and membership will be settled on the basis of negotiation. In case the desired agreement cannot be reached, either party has the right to bring the case to the competent People’s Court for settlement.
Regulations of E-commerce trading floor chohoakieng.vn. Officially effective from the date of posting on the website Chohoakieng.vn E-commerce trading floor. Chohoakieng.vn E-commerce trading floor. has the right to adjust and change this Regulation to suit the actual operation and is responsible for notifying the E-commerce trading floor of chohoakieng.vn. let members know. The revised Regulation takes effect from the date of notification of the amendment. The member’s continued use of the service after the revised Regulation is published and enforced means that they have accepted this revised Regulation. .
E-commerce trading floor chohoakieng.vn. and Members agree to commit to strictly comply with the provisions of this Regulation.
Any controversy, claim or dispute arising out of or in connection with these Terms and Conditions shall be brought to and finally resolved by private and confidential arbitration before being submitted to an arbitration in the City. Ho Chi Minh City and governed by Vietnamese law. Arbitrators must be legally trained, experienced in the field of information technology in Vietnam and be independent of each party. As mentioned, E-commerce trading floor chohoakieng.vn. reserves the right to protect intellectual property rights and confidential information through injunction or similar instructions from the court.
Members will have to compensate and E-commerce trading floor chohoakieng.vn. (and officers, directors, agents, subsidiaries, joint ventures and employees of E-commerce trading floor of chohoakieng.vn.) are not subject to any claim, including attorney’s fees. , of any third party as a result of or arising from the Member’s breach of this Agreement or any violation of any law or the rights of a third party.
NO AGENT No agency, joint venture, employee, employer or franchise relationship, taking back the rights created by this Agreement.
E-commerce trading floor chohoakieng.vn. will send notice to the Member by email to the email address provided by the Member to ‘E-commerce trading floor of chohoakieng.vn. during registration. Notice will be deemed received 24 hours after the email is sent, unless the sender is notified that the email address is invalid. In addition, E-commerce trading floor chohoakieng.vn. may provide the Member with legal notice by mail to the address provided during registration. Notices sent to the Member by mail will be deemed received three days after the date of mailing.
In addition to legal measures, E-commerce trading floor chohoakieng.vn. may, immediately terminate the Terms and Conditions or cancel any or all Member benefits granted under the Terms and Conditions without prior notice to the Member. Upon termination of this Agreement, the Member shall immediately stop accessing and using the Website, and the E-commerce trading floor of chohoakieng.vn, in addition to legal measures, immediately withdraw all secrets. password and identify the account granted to the Member and refuse to access and use the Website in whole or in part. Termination of this agreement will not affect the respective rights and obligations (including but not limited to payment obligations) of the parties arising before the date of termination. Furthermore, The Member agrees that the Site shall not be liable to the Member or any other person for the result of any such suspension or termination. If a Member is not satisfied with the Website or any of the terms, conditions, regulations, policies, guidelines, or practices of the CHK Trading Service Co., Ltd operating the website, the sole remedy is to discontinue use the website.

The official contact address of the e-commerce trading floor chohoakieng.vn.
CHK Trading Service Co., Ltd.

Address: 202/47/11 Pham Van Hai, Ward 5, Tan Binh District, Ho Chi Minh City, Vietnam.
Phone: 038.394.5653 | 077.897.3134
Website: www.chohoakieng.vn.
Email: [email protected].

OPERATION REGULATIONS OF E-commerce trading floor WWW.CHOHOAKIENG.VN


OPERATION REGULATION

Welcome to www.chohoakieng.vn – Is the first website in Vietnam specializing in ornamental flowers and fully converges the factors of supply, customers, care knowledge and tools. Before using the Chohoakieng.vn website including other services or tools, you must agree to the following Terms and Conditions of the website. If you have questions about these Terms and Conditions, please contact Chohoakieng.vn’s Member Services team directly. The purpose of this document is to set forth the acceptance of the Terms and Conditions between Chohoakieng.vn and the user.

I. Operating principle

Chohoakieng.vn is a combination of services to serve and support the needs of online buying and selling specialized in the ornamental flower market, including: Posting for sale of ornamental flowers by individuals, shops and gardeners. Chohoakieng.vn’s goal is to become a trusted brand in the ornamental flower trading market, as a commercial bridge between sellers and buyers.
Chohoakieng.vn was born with the mission to make buying, selling, promoting brands and contacting gardeners and flower shops easier and more convenient on the internet platform. Providing you with a whole new experience, from finding the most suitable ornamental flower or specialized equipment in the provinces and cities in the country without having to go to the place.
With a system of reputable shops, gardeners, or individuals stretching across Vietnam, chohoakieng.vn is committed to bringing thousands of ornamental flowers with accurate and reliable information, along with articles, reviews. Users’ prices on the product make it easy for you to choose a place to buy the most suitable ornamental flowers.
Members on www.chohoakieng.vn are individuals, brokers, shops, gardeners wishing to sell ornamental flowers or related to the field of ornamental flowers, officially recognized and authorized to use by www.chohoakieng.vn. use services provided by.chohoakieng.vn and related parties. The word “services” includes all services provided by www.chohoakieng.vn or related to www.chohoakieng.vn
Gardeners and individuals participating in www.chohoakieng.vn freely negotiate on the basis of respecting the legitimate rights and interests of the parties involved in the purchase and sale of goods, products and services through contracts, not contrary to the provisions of the law.
Information posted on www.chohoakieng.vn must fully meet the provisions of relevant laws, not fall under the cases of business ban, advertising ban as prescribed by law.
CHK E-commerce trading floor (CHOHOAKIENG) does not bear any responsibility, either directly or indirectly, for damage or loss caused by the Member’s failure to comply with regulations.

II. General

In these Regulations, unless the subject or context requires otherwise, the following words and terms shall have the following meanings:
TMDT Exchange www.chohoakieng.vn is the website of CHK Joint Stock Company. This is an e-commerce trading floor webstie, where shops, gardeners and individuals can post information about selling ornamental flowers, find out market information, and post contact information for the purpose of providing services. information about ornamental flowers, related items, sellers, places of sale, places to buy, prices..
Customers: are gardeners, shops, individuals using the website chohoakieng.vn, including Users and Members wishing to use the website and services provided by the website chohoakieng.vn voluntarily
Products: are the products traded on the website chohoakieng.vn
Information: is the information disclosed on the website chohoakieng.vn. Including information about Products, Registered Personal Information, market information, products introduced on other official sources.
Intellectual Property: any patents, copyrights, registered or unregistered designs, rights to designs, registered or unregistered trademarks, service marks or industrial property rights or other intellectual property and includes applications for any of the foregoing.
– Customer care: Upon successful account registration, customers will receive information related to the support of using products, services and customer care of chohoakieng.vn through channels such as: phone, email, sms. Phone content, emails and messages are used by chohoakieng.vn in accordance with current laws.
III. Trading process

1. Operation principle
Providing online services for individuals, shops and gardeners wishing to introduce and sell their products to potential buyers. Products and services participating in transactions on the E-commerce trading floor of chohoakieng.vn must be allowed to trade and circulate and not fall under the cases of business ban, advertising ban according to the provisions of law. All activities of buying, selling and providing services on the e-commerce trading floor of chohoakieng.vn must be done openly and transparently, ensuring the interests of consumers. Members participating in transactions on the e-commerce trading floor of chohoakieng.vn are individuals, shops, brokers and gardeners who have a need to sell products on the e-commerce trading floor of chohoakieng.vn. Members must register relevant information, officially recognized by the E-commerce trading floor of chohoakieng.vn. Members using this website must agree that: As an individual, shop, broker or gardener. Have full capacity for civil acts. The Member’s access to this website at any time and place The Member must fully comply with the provisions of these Regulations. The Member must protect the Member’s password and monitor the information related to the Member’s account; The Member understands and agrees that the Member shall be solely responsible for the use of the Member’s account by anyone to whom the Member allows access to it. The information that the Member provides to the E-commerce trading floor of chohoakieng.vn is accurate, complete and true information. The contents of this Regulation must comply with the current legal system of Vietnam. Members when participating in E-commerce trading floor of chohoakieng.

2. Transaction process


Transaction process for buyers: Ornamental flower buyers do not have to register as a member of the E-commerce trading floor of chohoakieng.vn. Just visit the website: chohoakieng.vn, users can find a list of ornamental flowers and related items that they are interested in. If users want to buy, they will contact the poster directly to see the product and negotiate the transaction between the two parties. specifically chohoakieng.vn will not participate in and take no responsibility for the transaction process between the buyer and the seller.
Process for sellers/posters: Those who post for sale of ornamental flowers/things on chohoakieng.vn are required to register as a member of chohoakieng.vn and must log in to the website system chohoakieng.vn. How to register as a member and log in according to the instructions at: https://chohoakieng.vn/huong-dan-su-dung
Delivery and delivery process: is a direct agreement between the buyer and the seller, chohoakieng. vn is not involved in this process.
Note: Make sure the Member’s posting is up to date to avoid buyers asking about a product that has been sold or has been removed from the list. For any questions, please contact E-commerce trading floor chohoakieng.vn at:
Hotline: 038.394.5653 | 077.897.3134

3. Dispute and complaint settlement process:


A) If a dispute arises between a Member and the e-commerce trading floor of chohoakieng.vn, the e-commerce trading floor of chohoakieng.vn tries to provide a neutral and economical method to resolve the dispute quickly. Accordingly, the Member and the E-commerce trading floor of chohoakieng.vn agree that the E-commerce trading floor of chohoakieng.vn will resolve according to the law any complaint or controversy outside this Agreement or the services of the E-commerce trading floor of chohoakieng.vn. .vn in accordance with one of the appendices below or as the E-commerce trading floor of chohoakieng.vn and the Member agrees in writing. Before resorting to alternative methods, the E-commerce trading floor of chohoakieng.vn encourages Members to first contact the E-commerce trading floor of chohoakieng.vn to find a suitable solution. Chohoakieng E-commerce trading floor.

B) Any complaints arising during the use of services on the E-commerce trading floor of chohoakieng.vn must be sent to the Customer Support Department of chohoakieng.vn at the email address: [email protected], immediately after upon the occurrence of the event giving rise to the claim. chohoakieng.vn will base on each specific case to have a suitable solution.

C) All disputes between users with each other or between users and the E-commerce trading floor of chohoakieng.vn will be resolved on the basis of negotiation. In case the desired agreement cannot be reached, either party has the right to bring the case to the competent People’s Court for settlement.

Chohoakieng.vn is not responsible for and related to the transaction between buyer and seller

IV. PAYMENT REGULATIONS

For buyers: Buyers themselves contact the member who posted the sale of ornamental flowers to conduct the transaction and payment.
Customers can top up money (convert to leaves) to their chohoakieng.vn account by logging in to your account at website https://chohoakieng.vn, on the account page, click “Load leaves” to perform. top-up transactions (convert to leaves) according to instructions. Note: The system will be based on a type of money unit, which is LEAF, so
all the deposited money is converted into the corresponding leaf.
You can choose to load leaves into your account chohoakieng.vn in the following ways:
1: Domestic card (Transfer money via online banking).
Method 2: Top up via international payment cards (Visa, MasterCard, JCB).
Option 3: Recharge leaves by sending CODE by post
Option 4: Transfer
Method 5: Send SMS
for details of service fee schedule, you can refer to: https://chohoakieng.vn/bang-gia-dich-vu/
V. Regulations on transactions on the system chohoakieng.vn


Chohoakieng.vn has the following transaction regulations:
+ Chohoakieng.vn does not support refunds for transactions that you make on the website chohoakieng.vn
+ If your transaction is unsuccessful for any reason. The transaction shows signs of risk (the card has been deducted), please contact customer support by email: [email protected]
+ In case the transaction is disputed, the two parties will agree to settle the transaction. Complaints in accordance with current law.
+ You must not top up your account (or if you try to load it, the money may be frozen/held by Chohoakieng at any time) in case the money you transfer is not original legal, for example: money transfer from stolen international credit or debit cards…
+ Payment transactions are made through 3rd party partners – VTCPay payment gateway, account information, card number not stored on server chohoakieng.vn
VI. Ensuring transaction safety

E-commerce trading floor chohoakieng.vn builds a mechanism to ensure transaction safety as follows:
+ Manage Seller’s information: When registering to sell on the e-commerce trading floor of chohoakieng.vn, the Seller must provide all relevant information and be fully responsible for the information. this news. Specific information includes: personal information for individuals, information about legal status for members who are stores and legal entities. This information will be included in the management data by the E-commerce trading floor of chohoakieng.vn.
+ Control the Seller’s transactions: The Seller’s transactions with the Customer are direct and not through the E-commerce trading floor of chohoakieng.vn, so chohoakieng.vn recommends that the Customer needs to find out and verify the information. of the seller before making the transaction
+ Mechanism for sending complaints about the Seller for customers: Customers have the right to send complaints about the Seller to the E-commerce trading floor of chohoakieng.vn. When receiving these feedbacks, the e-commerce trading floor of chohoakieng.vn will re-confirm the information, the case is true as reflected by the buyer depending on the extent, the e-commerce trading floor of chohoakieng.vn will take measures to handle in a timely manner to protect the interests of the Client.
VII. Protecting customers’ personal information

+ This privacy policy discloses how E-commerce floor chohoakieng.vn collects, stores and processes personal information or data (“Personal Information”) of Customers. their products through the website of the E-commerce floor chohoakieng.vn
+ E-commerce floor chohoakieng.vn commits to keep the Customer’s Personal Information confidential, will make every effort and use appropriate measures to the information that Customer provides to chohoakieng.vn in the process of using Use of this website is secure and protected from unauthorized access. However, e-commerce floor chohoakieng.vn does not guarantee to prevent all unauthorized access. In case of unauthorized access beyond the control of chohoakieng.vn, E-commerce floor chohoakieng.vn will not be responsible in any way for any claims, disputes or damages arising from or in connection with such unauthorized access.
+ Customers are recommended to know their rights when using the services of e-commerce floor chohoakieng.vn provided on this website.
+ E-commerce floor chohoakieng.vn makes the following commitments in accordance with the provisions of Vietnamese law, which includes the methods that chohoakieng.vn uses to keep customers’ information confidential.
Purpose of Collection of Personal Information
+ E-commerce floor chohoakieng.vn collects Personal Information of Customers for one or several purposes as follows:
+ Perform and manage orders for Customers
+ Perform and manage manage the use of freight services;
+ Implement and manage marketing activities, provide promotional information to customers such as sending the latest updates on promotional information and new offers related to products and services of E-commerce floor chohoakieng.vn ;
+ Provide solutions to upgrade and change services to serve customers’ needs;
+ Manage, analyze and evaluate data related to Customer’s data to develop appropriate sales and customer service policies;
+ Receive information, suggestions, suggestions, complaints from customers in order to improve the service quality of the e-commerce floor chohoakieng.vn;
+ Contact with Customer to solve Customer’s requirements;
+ Ensure security and safety for online payment transactions.
Types of information collected
+ Types of Personal Information that E-commerce floor chohoakieng.vn collects from its Customers include:
+ Personal information such as full name, username,
+ Contact information such as phone number phone, mailing address, email address;
+ Information about the customer’s store such as store name, garden, address, title;
+ The above Personal Information is required for specific services, Customers have the right to refuse or not provide all the requested information. In that case, e-commerce floor chohoakieng.vn cannot provide customers with adequate and quality services. E-commerce floor chohoakieng.vn needs the support from the Customer in ensuring the accuracy and completeness of the information collected. Therefore, please notify chohoakieng.vn of any changes in Customer Personal Information by contacting chohoakieng.vn through the forms published on the website.
Time to store collected information
E-commerce floor chohoakieng.vn will store the Personal Information provided by the Customer on the internal systems of chohoakieng.vn during the process of providing services to the Customer or until the purpose of collection is fulfilled or when The customer has a request to cancel the provided information. But chohoakieng.vn will save the registered phone number to serve the terms that each phone number only registers 1 account on chohoakieng.vn.
Disclosure of information collected
– E-commerce floor chohoakieng.vn may disclose Personal Information from Customers to third parties to meet legal requirements, enforce the policies of chohoakieng.vn, when it is notified that a listing or content violate rights, or to protect rights, property or safety. This information will be disclosed in accordance with applicable laws and regulations. chohoakieng.vn may also share your personal information with:
+ Third parties to provide general content and services (such as registration, transactions and customer support), help detect and prevent illegal behavior and policy violations of chohoakieng.vn, and to guide decisions about third-party products, services, and communications. Third parties will use this information to send you marketing communications only when you request their services.
+ Provide contractual services to support chohoakieng.vn’s business operations (such as fraud investigation, bill collection, affiliates, reward programs and customer support).
+ Other third parties to whom you request chohoakieng.vn to send your information (or the party you agree to when using another specific service).
Law enforcement agencies, other government agencies or third parties in response to requests for information regarding criminal investigations, alleged illegal activity or any activity other may make chohoakieng.vn, you or any users of chohoakieng.vn liable. The personal information we disclose may include your user ID and user ID history, name, city, county, phone number, email address, fraud and tender claims and listings history or anything else that chohoakieng.vn deems relevant.
+ Other agencies involved in investigating fraud, intellectual property infringement, copyright infringement, or other illegal activities, in its sole discretion, it believes necessary or appropriate, or under a confidentiality agreement or as required by law. At that time, chohoakieng.vn may disclose your name, address, city, county, postcode, country, phone number, email address and company name.
+ Other business units that chohoakieng.vn plans to merge with or be acquired by a business person. (If such a merger occurs, chohoakieng.vn will require the merging entity to enforce this Privacy Policy with respect to your personal information). If your personal information will be used contrary to this Policy, you will receive prior notice.
Third Parties and E-commerce Platform Links chohoakieng.vn may transfer your information to other companies in the group. choahoakieng.vn may transfer your information to agents and subcontractors within the framework of this Privacy Policy. For example, chohoakieng.vn will rely on third parties to deliver goods, receive payments, data analysis, marketing and customer support services. Chohoakieng.vn may exchange information with third parties for the purpose of fraud prevention and credit risk reduction. chohoakieng.vn may transfer a database of your personal information if chohoakieng.vn sells the whole company or only a part. Within the framework of the Privacy Policy, chohoakieng.vn does not sell or disclose your personal data to third parties WITHOUT prior consent unless this is necessary for the terms of the Privacy Policy or chohoakieng. . vn is required to do so in accordance with the provisions of the Law. The Website may include third party advertisements and links to other websites or frames of other websites. Please note that chohoakieng.vn has no duty to protect the information or content of third parties or other websites, or any third parties to which chohoakieng.vn transfers data in accordance with this Privacy Policy. .
• Customer’s rights to collected Personal Information
Any Customer who voluntarily provides Personal Information to E-commerce trading floor chohoakieng.vn has the following rights:
– Request to review the information collected collect;
– Request a copy of the information collected;
– Request to correct and supplement collected information (for Customers receiving information via e-newsletter and Loyalty Program members, Customers can access and edit their own information by how to access your account on the website of the e-commerce floor chohoakieng.vn);
– Request to stop the collection of information;
– Request to delete the collected information.
– Customers can exercise the above rights by accessing the website themselves or contacting chohoakieng.vn via email or the contact address published on the website of the e-commerce floor chohoakieng.vn – In case the Customer provides
for E-commerce floor chohoakieng.vn the Personal information is incorrect or incomplete to confirm the identity of the Customer, chohoakieng.vn. cannot protect Customer’s privacy rights in accordance with the above provisions.
• The use of Cookies on the website of the e-commerce floor chohoakieng.vn.
– Cookies are only allowed on E-commerce floor chohoakieng.vn. used to record the status of how the product was viewed by the Customer during the Customer’s last visit at the access computer for the purpose of returning this status to the Customer on the next visit.
– Acceptance of cookies is not a requirement when accessing the Website. However, chohoakieng.vn. would like to point out that the use of the “basket” features on the website and ordering is only possible with the activation of cookies. Cookies are small text files that identify your computer to the server of chohoakieng.vn. as a single user when you visit certain pages on the Website and they are stored by your Internet browser on your computer’s hard drive. Cookies may be used to identify your Internet Protocol address, saving you time while you are accessing, or wishing to enter, the Website. chohoakieng.vn. only use cookies for your convenience in using the Website (for example, to remember who you are when you want to modify your shopping cart without having to re-enter your email address) and do not collect or use use any other information about you (for example ad targeting). Your browser may be set up to not accept cookies, but this will limit your use of the Website. Please accept the warranty that chohoakieng.vn. Use cookies that do not contain any personal or confidential information and are virus-free. If you would like to find out more information about cookies, visit www.allaboutcookies.org or to learn about removing cookies from your browser, visit www.allaboutcookies.org/manage-cookies/index html. Your browser may be set up to not accept cookies, but this will limit your use of the Website. Please accept the warranty that chohoakieng.vn. Use cookies that do not contain any personal or confidential information and are virus-free. If you would like to find out more information about cookies, visit www.allaboutcookies.org or to learn about removing cookies from your browser, visit www.allaboutcookies.org/manage-cookies/index html. Your browser may be set up to not accept cookies, but this will limit your use of the Website. Please accept the warranty that chohoakieng.vn. Use cookies that do not contain any personal or confidential information and are virus-free. If you would like to find out more information about cookies, visit www.allaboutcookies.org or to learn about removing cookies from your browser, visit www.allaboutcookies.org/manage-cookies/index html.
-This website uses Google Analytics, a web analytics service provided by Google, Inc (“Google”). Google Analytics uses cookies, text files placed on your computer, to help websites analyze how users use the website. The information generated by cookies about your use of the website (including your IP address) will be transferred to and stored by Google on servers in the United States. Google will use this information for the purposes of evaluating website usage, compiling reports on website activity for website operators, and other services related to website activity and usage. use the Internet. Google may also transfer this information to third parties when required by law, or to third parties to process this information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Website. By using this website, you consent to Google processing data about you in the manner and for the purposes set out above.
• The update of Privacy Policy
– E-commerce floor chohoakieng.vn. will amend this Privacy Policy at any time as necessary, the updated Privacy Policy will be published on the website of chohoakieng.vn. and will be dated for customers to recognize the latest version

VIII. MANAGEMENT OF BAD INFORMATION


All regulations below apply to the pre-inspection and post-audit stages of the BQT chohoakieng.vn. if detecting that a Member violates regulations in the course of operation for the purpose of creating a safe, healthy and fair business environment for Members and members operating at chohoakieng.vn.
Therefore, BQT chohoakieng.vn. Members are advised to carefully study the regulations before posting for sale to avoid unintentional violations. New regulations will be continuously updated by the Board of Management based on analysis of the market, community, issues arising in the process of operation and take effect as soon as they are posted on the website of the E-commerce trading floor of chohoakieng.vn. ..

1. Abuse of ‘E-commerce trading floor chohoakieng.vn’


E-commerce trading floor chohoakieng.vn. and the community to collaborate to keep the Websites and services of the E-commerce trading floor chohoakieng.vn. do the right thing and keep the community safe. Please notify the E-commerce trading floor of chohoakieng.vn. issues, content and policies that are offensive, damaging to the e-commerce trading floor of chohoakieng.vn.. The e-commerce trading floor of chohoakieng.vn. endeavor to ensure that the products posted do not infringe copyright, trademark or other third party intellectual property laws. If there is information that the member’s intellectual property law is violated, please notify the E-commerce trading floor of chohoakieng.vn. investigation can be carried out.

2. User Submissions


Everything a Member submits to the Website and/or to the E-commerce trading floor of chohoakieng.vn, including but not limited to, questions, comments, comments, and suggestions (collectively, “Submissions”) ”) will become the sole and exclusive property of the E-commerce trading floor of chohoakieng.vn. and will not be refunded to the Member. In addition to the rights applicable to Submissions, when the Member posts comments or comments on the Website, the Member also authorizes the E-commerce trading floor of chohoakieng.vn. use the name along with comments, comments, or other content. Members must not use fake e-mails, pretend to be other people or cause confusion for the E-commerce trading floor of chohoakieng.vn. or a third party about the source of that information. E-commerce trading floor chohoakieng.vn. may, but is not obligated to, remove or edit such Submissions.

IX. RESPONSIBILITIES IN CASE OF TECHNICAL PROBLEMS


• E-commerce trading floor chohoakieng.vn. committed to making efforts to ensure the safety and stability of the entire engineering system. However, in case the problem occurs due to the error of the E-commerce trading floor chohoakieng.vn..chohoakieng.vn. will immediately apply measures to ensure the interests of buyers.
• When performing transactions on the Exchange, members are required to strictly follow the guiding procedures.
• Management Board of e-commerce trading floor chohoakieng.vn. committed to providing the best quality of service to members participating in the transaction. In case there is a technical error, software error or other objective errors leading to the Member’s inability to participate in the transaction, the Members shall notify the Management Board of the E-commerce trading floor of chohoakieng.vn: Hotline: 038.394
. 5653 | 077.897.3134, E-mail: [email protected].
• However, the management board of e-commerce trading floor chohoakieng.vn. shall not be responsible for handling in case the notices of the Members do not reach the Management Board, arising from technical errors, transmission errors, software or other errors not caused by the Management Board.

X. MEMBER’S RIGHTS AND OBLIGATIONS



1. Member’s Rights


1.1 When registering to become a member of E-commerce trading floor chohoakieng.vn. and approved by the E-commerce trading floor of chohoakieng.vn. approved, the Member will be entitled to create an online booth to introduce products and conduct business transactions as well as promote their business on the E-commerce trading floor of chohoakieng.vn.. 1.2 Members will be granted a license
. a separate registration name and password to access services, manage their booth and transactions on the E-commerce trading floor of chohoakieng.vn.. 1.3 Members will be staffed by the staff
of the E-commerce trading floor of chohoakieng.vn. .VN. Guide to use tools and features for building booths, conducting transactions and using utility services on the E-commerce trading floor of chohoakieng.vn..
1.4 Members will be able to enjoy preferential policies offered by the E-commerce trading floor of chohoakieng.vn. or third parties provided on the E-commerce trading floor of chohoakieng.vn.. These preferential policies will be provided by the E-commerce trading floor of chohoakieng.vn. resolved (if any) and will be posted directly on the e-commerce trading floor of chohoakieng.vn. or sent directly to the Members.
1.5 Members have the right to contribute ideas to the E-commerce trading floor of chohoakieng.vn. during operation. Proposals are sent directly by mail or email to the E-commerce trading floor of chohoakieng.vn..

2. Obligations of Members


2.1 Members will be solely responsible for the security, storage and all activities of using the service under their registered name, password and email box. Members are responsible for promptly notifying the E-commerce trading floor of chohoakieng.vn. about unauthorized use, abuse, breach of security, keeping their registered name and password for the two parties to cooperate in handling.
2.2 The member commits to the information provided to the e-commerce trading floor of chohoakieng.vn. and information posted on the E-commerce trading floor of chohoakieng.vn. is correct and complete. Members agree to keep and change the information on the E-commerce trading floor of chohoakieng.vn. is up-to-date, accurate and complete.
2.3 Members are solely responsible for the content, images of Enterprise information and other information as well as the entire transaction process with partners on the E-commerce trading floor of chohoakieng.vn.. 2.4 Members are
responsible responsible for providing information on their business situation at the request of a competent state agency to serve statistical activities of e-commerce.
2.5 Members must comply with the provisions of the law on payment, advertising, promotion, protection of intellectual property rights, protection of consumer rights and other relevant laws when selling goods. goods or provide services on the E-commerce trading floor.
2.6 The member commits and agrees not to use the services of the e-commerce trading floor of chohoakieng.vn. for illegal, unreasonable, fraudulent, threatening, illegal information leaks, sabotage, creating and spreading viruses that damage the system, configuration, transmission of information of E-commerce trading floor chohoakieng.vn. or use their services for the purpose of speculation, manipulating the market to create fake orders, offering fake goods, even serving to judge market demand. In case of violations, Members must be responsible for their actions before the law.
2.7 Members commit not to change, modify, copy, propagate, distribute, provide and create similar tools of the service provided by the E-commerce trading floor of chohoakieng.vn. provided to a third party without the consent of the E-commerce trading floor of chohoakieng.vn. in these Regulations.
2.8 Members must not act to discredit the E-commerce trading floor of chohoakieng.vn. in any form such as causing disunity among the Members by using a second registered name, through a third party or propagating and disseminating information that is not conducive to the reputation of the E-commerce trading floor of Chohoakieng. .VN.
XI. Rights and responsibilities of E-commerce trading floor chohoakieng.vn.


1. Rights of E-commerce trading floor chohoakieng.vn.


1.1 Chohoakieng.vn E-commerce trading floor. will proceed to provide services to the participating members after completing the required procedures and conditions including (but not limited to) that E-commerce trading floor chohoakieng.vn. mentioned.
1.2 E-commerce trading floor chohoakieng.vn. will proceed to develop service policies applicable to each object on the Exchange. These policies will be published on the E-commerce trading floor of chohoakieng.vn.
1.3 In case there is a basis to prove that the Member and/or the Member provided information to the e-commerce trading floor of chohoakieng.vn. inaccurate, misleading, incomplete or violates the law or fine customs of Vietnam, the E-commerce trading floor of chohoakieng.vn. reserves the right to refuse, suspend or terminate the Member and/or Member’s right to use the service.
1.4 Chohoakieng.vn E-commerce trading floor. may terminate the Member’s right to use and the right to use one or all of the services of the Member and shall notify the Member within a period of at least one (01) month in the event that the Member violates the Regulations of the Member. E-commerce trading floor chohoakieng.vn. or acts that affect business activities on the e-commerce trading floor of chohoakieng.vn.
1.5 E-commerce trading floor chohoakieng.vn. will consider terminating the right to use the service of the e-commerce trading floor chohoakieng.vn. if the Member does not participate in transactions and information exchange on the E-commerce trading floor of chohoakieng.vn. continuously for three (03) months. If you want to continue to become a member and be re-granted the right to use the service, you must re-register from the beginning according to the form and procedures of the E-commerce trading floor of chohoakieng.vn.
1.6 E-commerce trading floor chohoakieng.vn. may immediately terminate the right to use the service and the rights of the Member if the E-commerce trading floor of chohoakieng.vn. detect that the Member has gone bankrupt, been convicted or is serving a sentence, in the event that the Member continues to operate, it may cause harm to the E-commerce trading floor of chohoakieng.vn. there are fraudulent activities, counterfeiting, causing market disturbances, causing disunity with other members of the e-commerce trading floor chohoakieng.vn., activities that violate the current laws of Vietnam.
1.7 In the event of termination of membership and service use rights, all certificates and rights granted by members will be automatically invalidated and terminated.
2. Obligations E-commerce trading floor chohoakieng.vn.


2.1 E-commerce trading floor chohoakieng.vn. responsible for building the Exchange, including some main tasks such as: research, design, purchase hardware and software equipment, connect to the Internet, develop policies for the operation of the Exchange. E-commerce chohoakieng.vn. within the permitted range and conditions.
2.2 E-commerce trading floor chohoakieng.vn. will implement and cooperate with partners in building a system of services and utility tools for the transactions of participating members and users on the e-commerce trading floor of chohoakieng. VN..
2.3 E-commerce trading floor chohoakieng.vn. is responsible for building and supplementing a system of knowledge and information on: e-commerce operations, the system of domestic and international commercial legal documents, foreign markets, as well as relevant news. related to the operation of E-commerce trading floor chohoakieng.vn..
2.4 E-commerce trading floor of chohoakieng.vn. will conduct promotional activities, promote the e-commerce trading floor chohoakieng.vn. to foreign markets within the scope and conditions allowed, contributing to the expansion and connection to meet the needs of finding partners and developing foreign markets of members participating in the Chohoakieng.vn E-commerce Exchange. ..
2.5 E-commerce trading floor chohoakieng.vn. take timely handling measures when detecting or receiving reports of illegal business acts on the e-commerce trading floor and will support state management agencies to investigate business acts. violate the law, provide registration information, transaction history and other documents about the subject of illegal acts on the e-commerce trading floor.
2.6 E-commerce trading floor chohoakieng.vn. will conduct a review and check the accuracy of the information posted by the Member.
2.7 E-commerce trading floor chohoakieng.vn. will try to the highest possible extent and conditions to maintain the normal operation of the E-commerce trading floor of chohoakieng.vn. and overcome problems such as: technical problems of machinery, software errors, internet connection systems, personnel, social changes, natural disasters, power outages, decisions of state agencies or a related third party. However, if the above incidents happen beyond our control, are force majeure circumstances that cause damage to members, the E-commerce trading floor of chohoakieng.vn. not be held liable.
XII. Terms apply


Any dispute arising between E-commerce trading floor chohoakieng.vn. and membership will be settled on the basis of negotiation. In case the desired agreement cannot be reached, either party has the right to bring the case to the competent People’s Court for settlement.
Regulations of E-commerce trading floor chohoakieng.vn. Officially effective from the date of posting on the website Chohoakieng.vn E-commerce trading floor. Chohoakieng.vn E-commerce trading floor. has the right to adjust and change this Regulation to suit the actual operation and is responsible for notifying the E-commerce trading floor of chohoakieng.vn. let members know. The revised Regulation takes effect from the date of notification of the amendment. The member’s continued use of the service after the revised Regulation is published and enforced means that they have accepted this revised Regulation. .
E-commerce trading floor chohoakieng.vn. and Members agree to commit to strictly comply with the provisions of this Regulation.
Any controversy, claim or dispute arising out of or in connection with these Terms and Conditions shall be brought to and finally resolved by private and confidential arbitration before being submitted to an arbitration in the City. Ho Chi Minh City and governed by Vietnamese law. Arbitrators must be legally trained, experienced in the field of information technology in Vietnam and be independent of each party. As mentioned, E-commerce trading floor chohoakieng.vn. reserves the right to protect intellectual property rights and confidential information through injunction or similar instructions from the court.
Members will have to compensate and E-commerce trading floor chohoakieng.vn. (and officers, directors, agents, subsidiaries, joint ventures and employees of E-commerce trading floor of chohoakieng.vn.) are not subject to any claim, including attorney’s fees. , of any third party as a result of or arising from the Member’s breach of this Agreement or any violation of any law or the rights of a third party.
NO AGENT No agency, joint venture, employee, employer or franchise relationship, taking back the rights created by this Agreement.
E-commerce trading floor chohoakieng.vn. will send notice to the Member by email to the email address provided by the Member to ‘E-commerce trading floor of chohoakieng.vn. during registration. Notice will be deemed received 24 hours after the email is sent, unless the sender is notified that the email address is invalid. In addition, E-commerce trading floor chohoakieng.vn. may provide the Member with legal notice by mail to the address provided during registration. Notices sent to the Member by mail will be deemed received three days after the date of mailing.
In addition to legal measures, E-commerce trading floor chohoakieng.vn. may, immediately terminate the Terms and Conditions or cancel any or all Member benefits granted under the Terms and Conditions without prior notice to the Member. Upon termination of this Agreement, the Member shall immediately stop accessing and using the Website, and the E-commerce trading floor of chohoakieng.vn, in addition to legal measures, immediately withdraw all secrets. password and identify the account granted to the Member and refuse to access and use the Website in whole or in part. Termination of this agreement will not affect the respective rights and obligations (including but not limited to payment obligations) of the parties arising before the date of termination. Furthermore, The Member agrees that the Site shall not be liable to the Member or any other person for the result of any such suspension or termination. If a Member is not satisfied with the Website or any of the terms, conditions, regulations, policies, guidelines, or practices of the CHK Trading Service Co., Ltd operating the website, the sole remedy is to discontinue use the website.

The official contact address of the e-commerce trading floor chohoakieng.vn.
CHK Trading Service Co., Ltd.

Address: 202/47/11 Pham Van Hai, Ward 5, Tan Binh District, Ho Chi Minh City, Vietnam.
Phone: 038.394.5653 | 077.897.3134
Website: www.chohoakieng.vn.
Email: [email protected].

OPERATION REGULATIONS OF E-commerce trading floor WWW.CHOHOAKIENG.VN


OPERATION REGULATION

Welcome to www.chohoakieng.vn – Is the first website in Vietnam specializing in ornamental flowers and fully converges the factors of supply, customers, care knowledge and tools. Before using the Chohoakieng.vn website including other services or tools, you must agree to the following Terms and Conditions of the website. If you have questions about these Terms and Conditions, please contact Chohoakieng.vn’s Member Services team directly. The purpose of this document is to set forth the acceptance of the Terms and Conditions between Chohoakieng.vn and the user.

I. Operating principle

Chohoakieng.vn is a combination of services to serve and support the needs of online buying and selling specialized in the ornamental flower market, including: Posting for sale of ornamental flowers by individuals, shops and gardeners. Chohoakieng.vn’s goal is to become a trusted brand in the ornamental flower trading market, as a commercial bridge between sellers and buyers.
Chohoakieng.vn was born with the mission to make buying, selling, promoting brands and contacting gardeners and flower shops easier and more convenient on the internet platform. Providing you with a whole new experience, from finding the most suitable ornamental flower or specialized equipment in the provinces and cities in the country without having to go to the place.
With a system of reputable shops, gardeners, or individuals stretching across Vietnam, chohoakieng.vn is committed to bringing thousands of ornamental flowers with accurate and reliable information, along with articles, reviews. Users’ prices on the product make it easy for you to choose a place to buy the most suitable ornamental flowers.
Members on www.chohoakieng.vn are individuals, brokers, shops, gardeners wishing to sell ornamental flowers or related to the field of ornamental flowers, officially recognized and authorized to use by www.chohoakieng.vn. use services provided by.chohoakieng.vn and related parties. The word “services” includes all services provided by www.chohoakieng.vn or related to www.chohoakieng.vn
Gardeners and individuals participating in www.chohoakieng.vn freely negotiate on the basis of respecting the legitimate rights and interests of the parties involved in the purchase and sale of goods, products and services through contracts, not contrary to the provisions of the law.
Information posted on www.chohoakieng.vn must fully meet the provisions of relevant laws, not fall under the cases of business ban, advertising ban as prescribed by law.
CHK E-commerce trading floor (CHOHOAKIENG) does not bear any responsibility, either directly or indirectly, for damage or loss caused by the Member’s failure to comply with regulations.

II. General

In these Regulations, unless the subject or context requires otherwise, the following words and terms shall have the following meanings:
TMDT Exchange www.chohoakieng.vn is the website of CHK Joint Stock Company. This is an e-commerce trading floor webstie, where shops, gardeners and individuals can post information about selling ornamental flowers, find out market information, and post contact information for the purpose of providing services. information about ornamental flowers, related items, sellers, places of sale, places to buy, prices..
Customers: are gardeners, shops, individuals using the website chohoakieng.vn, including Users and Members wishing to use the website and services provided by the website chohoakieng.vn voluntarily
Products: are the products traded on the website chohoakieng.vn
Information: is the information disclosed on the website chohoakieng.vn. Including information about Products, Registered Personal Information, market information, products introduced on other official sources.
Intellectual Property: any patents, copyrights, registered or unregistered designs, rights to designs, registered or unregistered trademarks, service marks or industrial property rights or other intellectual property and includes applications for any of the foregoing.
– Customer care: Upon successful account registration, customers will receive information related to the support of using products, services and customer care of chohoakieng.vn through channels such as: phone, email, sms. Phone content, emails and messages are used by chohoakieng.vn in accordance with current laws.
III. Trading process

1. Operation principle
Providing online services for individuals, shops and gardeners wishing to introduce and sell their products to potential buyers. Products and services participating in transactions on the E-commerce trading floor of chohoakieng.vn must be allowed to trade and circulate and not fall under the cases of business ban, advertising ban according to the provisions of law. All activities of buying, selling and providing services on the e-commerce trading floor of chohoakieng.vn must be done openly and transparently, ensuring the interests of consumers. Members participating in transactions on the e-commerce trading floor of chohoakieng.vn are individuals, shops, brokers and gardeners who have a need to sell products on the e-commerce trading floor of chohoakieng.vn. Members must register relevant information, officially recognized by the E-commerce trading floor of chohoakieng.vn. Members using this website must agree that: As an individual, shop, broker or gardener. Have full capacity for civil acts. The Member’s access to this website at any time and place The Member must fully comply with the provisions of these Regulations. The Member must protect the Member’s password and monitor the information related to the Member’s account; The Member understands and agrees that the Member shall be solely responsible for the use of the Member’s account by anyone to whom the Member allows access to it. The information that the Member provides to the E-commerce trading floor of chohoakieng.vn is accurate, complete and true information. The contents of this Regulation must comply with the current legal system of Vietnam. Members when participating in E-commerce trading floor of chohoakieng.

2. Transaction process


Transaction process for buyers: Ornamental flower buyers do not have to register as a member of the E-commerce trading floor of chohoakieng.vn. Just visit the website: chohoakieng.vn, users can find a list of ornamental flowers and related items that they are interested in. If users want to buy, they will contact the poster directly to see the product and negotiate the transaction between the two parties. specifically chohoakieng.vn will not participate in and take no responsibility for the transaction process between the buyer and the seller.
Process for sellers/posters: Those who post for sale of ornamental flowers/things on chohoakieng.vn are required to register as a member of chohoakieng.vn and must log in to the website system chohoakieng.vn. How to register as a member and log in according to the instructions at: https://chohoakieng.vn/huong-dan-su-dung
Delivery and delivery process: is a direct agreement between the buyer and the seller, chohoakieng. vn is not involved in this process.
Note: Make sure the Member’s posting is up to date to avoid buyers asking about a product that has been sold or has been removed from the list. For any questions, please contact E-commerce trading floor chohoakieng.vn at:
Hotline: 038.394.5653 | 077.897.3134

3. Dispute and complaint settlement process:


A) If a dispute arises between a Member and the e-commerce trading floor of chohoakieng.vn, the e-commerce trading floor of chohoakieng.vn tries to provide a neutral and economical method to resolve the dispute quickly. Accordingly, the Member and the E-commerce trading floor of chohoakieng.vn agree that the E-commerce trading floor of chohoakieng.vn will resolve according to the law any complaint or controversy outside this Agreement or the services of the E-commerce trading floor of chohoakieng.vn. .vn in accordance with one of the appendices below or as the E-commerce trading floor of chohoakieng.vn and the Member agrees in writing. Before resorting to alternative methods, the E-commerce trading floor of chohoakieng.vn encourages Members to first contact the E-commerce trading floor of chohoakieng.vn to find a suitable solution. Chohoakieng E-commerce trading floor.

B) Any complaints arising during the use of services on the E-commerce trading floor of chohoakieng.vn must be sent to the Customer Support Department of chohoakieng.vn at the email address: [email protected], immediately after upon the occurrence of the event giving rise to the claim. chohoakieng.vn will base on each specific case to have a suitable solution.

C) All disputes between users with each other or between users and the E-commerce trading floor of chohoakieng.vn will be resolved on the basis of negotiation. In case the desired agreement cannot be reached, either party has the right to bring the case to the competent People’s Court for settlement.

Chohoakieng.vn is not responsible for and related to the transaction between buyer and seller

IV. PAYMENT REGULATIONS

For buyers: Buyers themselves contact the member who posted the sale of ornamental flowers to conduct the transaction and payment.
Customers can top up money (convert to leaves) to their chohoakieng.vn account by logging in to your account at website https://chohoakieng.vn, on the account page, click “Load leaves” to perform. top-up transactions (convert to leaves) according to instructions. Note: The system will be based on a type of money unit, which is LEAF, so
all the deposited money is converted into the corresponding leaf.
You can choose to load leaves into your account chohoakieng.vn in the following ways:
1: Domestic card (Transfer money via online banking).
Method 2: Top up via international payment cards (Visa, MasterCard, JCB).
Option 3: Recharge leaves by sending CODE by post
Option 4: Transfer
Method 5: Send SMS
for details of service fee schedule, you can refer to: https://chohoakieng.vn/bang-gia-dich-vu/
V. Regulations on transactions on the system chohoakieng.vn


Chohoakieng.vn has the following transaction regulations:
+ Chohoakieng.vn does not support refunds for transactions that you make on the website chohoakieng.vn
+ If your transaction is unsuccessful for any reason. The transaction shows signs of risk (the card has been deducted), please contact customer support by email: [email protected]
+ In case the transaction is disputed, the two parties will agree to settle the transaction. Complaints in accordance with current law.
+ You must not top up your account (or if you try to load it, the money may be frozen/held by Chohoakieng at any time) in case the money you transfer is not original legal, for example: money transfer from stolen international credit or debit cards…
+ Payment transactions are made through 3rd party partners – VTCPay payment gateway, account information, card number not stored on server chohoakieng.vn
VI. Ensuring transaction safety

E-commerce trading floor chohoakieng.vn builds a mechanism to ensure transaction safety as follows:
+ Manage Seller’s information: When registering to sell on the e-commerce trading floor of chohoakieng.vn, the Seller must provide all relevant information and be fully responsible for the information. this news. Specific information includes: personal information for individuals, information about legal status for members who are stores and legal entities. This information will be included in the management data by the E-commerce trading floor of chohoakieng.vn.
+ Control the Seller’s transactions: The Seller’s transactions with the Customer are direct and not through the E-commerce trading floor of chohoakieng.vn, so chohoakieng.vn recommends that the Customer needs to find out and verify the information. of the seller before making the transaction
+ Mechanism for sending complaints about the Seller for customers: Customers have the right to send complaints about the Seller to the E-commerce trading floor of chohoakieng.vn. When receiving these feedbacks, the e-commerce trading floor of chohoakieng.vn will re-confirm the information, the case is true as reflected by the buyer depending on the extent, the e-commerce trading floor of chohoakieng.vn will take measures to handle in a timely manner to protect the interests of the Client.
VII. Protecting customers’ personal information

+ This privacy policy discloses how E-commerce floor chohoakieng.vn collects, stores and processes personal information or data (“Personal Information”) of Customers. their products through the website of the E-commerce floor chohoakieng.vn
+ E-commerce floor chohoakieng.vn commits to keep the Customer’s Personal Information confidential, will make every effort and use appropriate measures to the information that Customer provides to chohoakieng.vn in the process of using Use of this website is secure and protected from unauthorized access. However, e-commerce floor chohoakieng.vn does not guarantee to prevent all unauthorized access. In case of unauthorized access beyond the control of chohoakieng.vn, E-commerce floor chohoakieng.vn will not be responsible in any way for any claims, disputes or damages arising from or in connection with such unauthorized access.
+ Customers are recommended to know their rights when using the services of e-commerce floor chohoakieng.vn provided on this website.
+ E-commerce floor chohoakieng.vn makes the following commitments in accordance with the provisions of Vietnamese law, which includes the methods that chohoakieng.vn uses to keep customers’ information confidential.
Purpose of Collection of Personal Information
+ E-commerce floor chohoakieng.vn collects Personal Information of Customers for one or several purposes as follows:
+ Perform and manage orders for Customers
+ Perform and manage manage the use of freight services;
+ Implement and manage marketing activities, provide promotional information to customers such as sending the latest updates on promotional information and new offers related to products and services of E-commerce floor chohoakieng.vn ;
+ Provide solutions to upgrade and change services to serve customers’ needs;
+ Manage, analyze and evaluate data related to Customer’s data to develop appropriate sales and customer service policies;
+ Receive information, suggestions, suggestions, complaints from customers in order to improve the service quality of the e-commerce floor chohoakieng.vn;
+ Contact with Customer to solve Customer’s requirements;
+ Ensure security and safety for online payment transactions.
Types of information collected
+ Types of Personal Information that E-commerce floor chohoakieng.vn collects from its Customers include:
+ Personal information such as full name, username,
+ Contact information such as phone number phone, mailing address, email address;
+ Information about the customer’s store such as store name, garden, address, title;
+ The above Personal Information is required for specific services, Customers have the right to refuse or not provide all the requested information. In that case, e-commerce floor chohoakieng.vn cannot provide customers with adequate and quality services. E-commerce floor chohoakieng.vn needs the support from the Customer in ensuring the accuracy and completeness of the information collected. Therefore, please notify chohoakieng.vn of any changes in Customer Personal Information by contacting chohoakieng.vn through the forms published on the website.
Time to store collected information
E-commerce floor chohoakieng.vn will store the Personal Information provided by the Customer on the internal systems of chohoakieng.vn during the process of providing services to the Customer or until the purpose of collection is fulfilled or when The customer has a request to cancel the provided information. But chohoakieng.vn will save the registered phone number to serve the terms that each phone number only registers 1 account on chohoakieng.vn.
Disclosure of information collected
– E-commerce floor chohoakieng.vn may disclose Personal Information from Customers to third parties to meet legal requirements, enforce the policies of chohoakieng.vn, when it is notified that a listing or content violate rights, or to protect rights, property or safety. This information will be disclosed in accordance with applicable laws and regulations. chohoakieng.vn may also share your personal information with:
+ Third parties to provide general content and services (such as registration, transactions and customer support), help detect and prevent illegal behavior and policy violations of chohoakieng.vn, and to guide decisions about third-party products, services, and communications. Third parties will use this information to send you marketing communications only when you request their services.
+ Provide contractual services to support chohoakieng.vn’s business operations (such as fraud investigation, bill collection, affiliates, reward programs and customer support).
+ Other third parties to whom you request chohoakieng.vn to send your information (or the party you agree to when using another specific service).
Law enforcement agencies, other government agencies or third parties in response to requests for information regarding criminal investigations, alleged illegal activity or any activity other may make chohoakieng.vn, you or any users of chohoakieng.vn liable. The personal information we disclose may include your user ID and user ID history, name, city, county, phone number, email address, fraud and tender claims and listings history or anything else that chohoakieng.vn deems relevant.
+ Other agencies involved in investigating fraud, intellectual property infringement, copyright infringement, or other illegal activities, in its sole discretion, it believes necessary or appropriate, or under a confidentiality agreement or as required by law. At that time, chohoakieng.vn may disclose your name, address, city, county, postcode, country, phone number, email address and company name.
+ Other business units that chohoakieng.vn plans to merge with or be acquired by a business person. (If such a merger occurs, chohoakieng.vn will require the merging entity to enforce this Privacy Policy with respect to your personal information). If your personal information will be used contrary to this Policy, you will receive prior notice.
Third Parties and E-commerce Platform Links chohoakieng.vn may transfer your information to other companies in the group. choahoakieng.vn may transfer your information to agents and subcontractors within the framework of this Privacy Policy. For example, chohoakieng.vn will rely on third parties to deliver goods, receive payments, data analysis, marketing and customer support services. Chohoakieng.vn may exchange information with third parties for the purpose of fraud prevention and credit risk reduction. chohoakieng.vn may transfer a database of your personal information if chohoakieng.vn sells the whole company or only a part. Within the framework of the Privacy Policy, chohoakieng.vn does not sell or disclose your personal data to third parties WITHOUT prior consent unless this is necessary for the terms of the Privacy Policy or chohoakieng. . vn is required to do so in accordance with the provisions of the Law. The Website may include third party advertisements and links to other websites or frames of other websites. Please note that chohoakieng.vn has no duty to protect the information or content of third parties or other websites, or any third parties to which chohoakieng.vn transfers data in accordance with this Privacy Policy. .
• Customer’s rights to collected Personal Information
Any Customer who voluntarily provides Personal Information to E-commerce trading floor chohoakieng.vn has the following rights:
– Request to review the information collected collect;
– Request a copy of the information collected;
– Request to correct and supplement collected information (for Customers receiving information via e-newsletter and Loyalty Program members, Customers can access and edit their own information by how to access your account on the website of the e-commerce floor chohoakieng.vn);
– Request to stop the collection of information;
– Request to delete the collected information.
– Customers can exercise the above rights by accessing the website themselves or contacting chohoakieng.vn via email or the contact address published on the website of the e-commerce floor chohoakieng.vn – In case the Customer provides
for E-commerce floor chohoakieng.vn the Personal information is incorrect or incomplete to confirm the identity of the Customer, chohoakieng.vn. cannot protect Customer’s privacy rights in accordance with the above provisions.
• The use of Cookies on the website of the e-commerce floor chohoakieng.vn.
– Cookies are only allowed on E-commerce floor chohoakieng.vn. used to record the status of how the product was viewed by the Customer during the Customer’s last visit at the access computer for the purpose of returning this status to the Customer on the next visit.
– Acceptance of cookies is not a requirement when accessing the Website. However, chohoakieng.vn. would like to point out that the use of the “basket” features on the website and ordering is only possible with the activation of cookies. Cookies are small text files that identify your computer to the server of chohoakieng.vn. as a single user when you visit certain pages on the Website and they are stored by your Internet browser on your computer’s hard drive. Cookies may be used to identify your Internet Protocol address, saving you time while you are accessing, or wishing to enter, the Website. chohoakieng.vn. only use cookies for your convenience in using the Website (for example, to remember who you are when you want to modify your shopping cart without having to re-enter your email address) and do not collect or use use any other information about you (for example ad targeting). Your browser may be set up to not accept cookies, but this will limit your use of the Website. Please accept the warranty that chohoakieng.vn. Use cookies that do not contain any personal or confidential information and are virus-free. If you would like to find out more information about cookies, visit www.allaboutcookies.org or to learn about removing cookies from your browser, visit www.allaboutcookies.org/manage-cookies/index html. Your browser may be set up to not accept cookies, but this will limit your use of the Website. Please accept the warranty that chohoakieng.vn. Use cookies that do not contain any personal or confidential information and are virus-free. If you would like to find out more information about cookies, visit www.allaboutcookies.org or to learn about removing cookies from your browser, visit www.allaboutcookies.org/manage-cookies/index html. Your browser may be set up to not accept cookies, but this will limit your use of the Website. Please accept the warranty that chohoakieng.vn. Use cookies that do not contain any personal or confidential information and are virus-free. If you would like to find out more information about cookies, visit www.allaboutcookies.org or to learn about removing cookies from your browser, visit www.allaboutcookies.org/manage-cookies/index html.
-This website uses Google Analytics, a web analytics service provided by Google, Inc (“Google”). Google Analytics uses cookies, text files placed on your computer, to help websites analyze how users use the website. The information generated by cookies about your use of the website (including your IP address) will be transferred to and stored by Google on servers in the United States. Google will use this information for the purposes of evaluating website usage, compiling reports on website activity for website operators, and other services related to website activity and usage. use the Internet. Google may also transfer this information to third parties when required by law, or to third parties to process this information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Website. By using this website, you consent to Google processing data about you in the manner and for the purposes set out above.
• The update of Privacy Policy
– E-commerce floor chohoakieng.vn. will amend this Privacy Policy at any time as necessary, the updated Privacy Policy will be published on the website of chohoakieng.vn. and will be dated for customers to recognize the latest version

VIII. MANAGEMENT OF BAD INFORMATION


All regulations below apply to the pre-inspection and post-audit stages of the BQT chohoakieng.vn. if detecting that a Member violates regulations in the course of operation for the purpose of creating a safe, healthy and fair business environment for Members and members operating at chohoakieng.vn.
Therefore, BQT chohoakieng.vn. Members are advised to carefully study the regulations before posting for sale to avoid unintentional violations. New regulations will be continuously updated by the Board of Management based on analysis of the market, community, issues arising in the process of operation and take effect as soon as they are posted on the website of the E-commerce trading floor of chohoakieng.vn. ..

1. Abuse of ‘E-commerce trading floor chohoakieng.vn’


E-commerce trading floor chohoakieng.vn. and the community to collaborate to keep the Websites and services of the E-commerce trading floor chohoakieng.vn. do the right thing and keep the community safe. Please notify the E-commerce trading floor of chohoakieng.vn. issues, content and policies that are offensive, damaging to the e-commerce trading floor of chohoakieng.vn.. The e-commerce trading floor of chohoakieng.vn. endeavor to ensure that the products posted do not infringe copyright, trademark or other third party intellectual property laws. If there is information that the member’s intellectual property law is violated, please notify the E-commerce trading floor of chohoakieng.vn. investigation can be carried out.

2. User Submissions


Everything a Member submits to the Website and/or to the E-commerce trading floor of chohoakieng.vn, including but not limited to, questions, comments, comments, and suggestions (collectively, “Submissions”) ”) will become the sole and exclusive property of the E-commerce trading floor of chohoakieng.vn. and will not be refunded to the Member. In addition to the rights applicable to Submissions, when the Member posts comments or comments on the Website, the Member also authorizes the E-commerce trading floor of chohoakieng.vn. use the name along with comments, comments, or other content. Members must not use fake e-mails, pretend to be other people or cause confusion for the E-commerce trading floor of chohoakieng.vn. or a third party about the source of that information. E-commerce trading floor chohoakieng.vn. may, but is not obligated to, remove or edit such Submissions.

IX. RESPONSIBILITIES IN CASE OF TECHNICAL PROBLEMS


• E-commerce trading floor chohoakieng.vn. committed to making efforts to ensure the safety and stability of the entire engineering system. However, in case the problem occurs due to the error of the E-commerce trading floor chohoakieng.vn..chohoakieng.vn. will immediately apply measures to ensure the interests of buyers.
• When performing transactions on the Exchange, members are required to strictly follow the guiding procedures.
• Management Board of e-commerce trading floor chohoakieng.vn. committed to providing the best quality of service to members participating in the transaction. In case there is a technical error, software error or other objective errors leading to the Member’s inability to participate in the transaction, the Members shall notify the Management Board of the E-commerce trading floor of chohoakieng.vn: Hotline: 038.394
. 5653 | 077.897.3134, E-mail: [email protected].
• However, the management board of e-commerce trading floor chohoakieng.vn. shall not be responsible for handling in case the notices of the Members do not reach the Management Board, arising from technical errors, transmission errors, software or other errors not caused by the Management Board.

X. MEMBER’S RIGHTS AND OBLIGATIONS



1. Member’s Rights


1.1 When registering to become a member of E-commerce trading floor chohoakieng.vn. and approved by the E-commerce trading floor of chohoakieng.vn. approved, the Member will be entitled to create an online booth to introduce products and conduct business transactions as well as promote their business on the E-commerce trading floor of chohoakieng.vn.. 1.2 Members will be granted a license
. a separate registration name and password to access services, manage their booth and transactions on the E-commerce trading floor of chohoakieng.vn.. 1.3 Members will be staffed by the staff
of the E-commerce trading floor of chohoakieng.vn. .VN. Guide to use tools and features for building booths, conducting transactions and using utility services on the E-commerce trading floor of chohoakieng.vn..
1.4 Members will be able to enjoy preferential policies offered by the E-commerce trading floor of chohoakieng.vn. or third parties provided on the E-commerce trading floor of chohoakieng.vn.. These preferential policies will be provided by the E-commerce trading floor of chohoakieng.vn. resolved (if any) and will be posted directly on the e-commerce trading floor of chohoakieng.vn. or sent directly to the Members.
1.5 Members have the right to contribute ideas to the E-commerce trading floor of chohoakieng.vn. during operation. Proposals are sent directly by mail or email to the E-commerce trading floor of chohoakieng.vn..

2. Obligations of Members


2.1 Members will be solely responsible for the security, storage and all activities of using the service under their registered name, password and email box. Members are responsible for promptly notifying the E-commerce trading floor of chohoakieng.vn. about unauthorized use, abuse, breach of security, keeping their registered name and password for the two parties to cooperate in handling.
2.2 The member commits to the information provided to the e-commerce trading floor of chohoakieng.vn. and information posted on the E-commerce trading floor of chohoakieng.vn. is correct and complete. Members agree to keep and change the information on the E-commerce trading floor of chohoakieng.vn. is up-to-date, accurate and complete.
2.3 Members are solely responsible for the content, images of Enterprise information and other information as well as the entire transaction process with partners on the E-commerce trading floor of chohoakieng.vn.. 2.4 Members are
responsible responsible for providing information on their business situation at the request of a competent state agency to serve statistical activities of e-commerce.
2.5 Members must comply with the provisions of the law on payment, advertising, promotion, protection of intellectual property rights, protection of consumer rights and other relevant laws when selling goods. goods or provide services on the E-commerce trading floor.
2.6 The member commits and agrees not to use the services of the e-commerce trading floor of chohoakieng.vn. for illegal, unreasonable, fraudulent, threatening, illegal information leaks, sabotage, creating and spreading viruses that damage the system, configuration, transmission of information of E-commerce trading floor chohoakieng.vn. or use their services for the purpose of speculation, manipulating the market to create fake orders, offering fake goods, even serving to judge market demand. In case of violations, Members must be responsible for their actions before the law.
2.7 Members commit not to change, modify, copy, propagate, distribute, provide and create similar tools of the service provided by the E-commerce trading floor of chohoakieng.vn. provided to a third party without the consent of the E-commerce trading floor of chohoakieng.vn. in these Regulations.
2.8 Members must not act to discredit the E-commerce trading floor of chohoakieng.vn. in any form such as causing disunity among the Members by using a second registered name, through a third party or propagating and disseminating information that is not conducive to the reputation of the E-commerce trading floor of Chohoakieng. .VN.
XI. Rights and responsibilities of E-commerce trading floor chohoakieng.vn.


1. Rights of E-commerce trading floor chohoakieng.vn.


1.1 Chohoakieng.vn E-commerce trading floor. will proceed to provide services to the participating members after completing the required procedures and conditions including (but not limited to) that E-commerce trading floor chohoakieng.vn. mentioned.
1.2 E-commerce trading floor chohoakieng.vn. will proceed to develop service policies applicable to each object on the Exchange. These policies will be published on the E-commerce trading floor of chohoakieng.vn.
1.3 In case there is a basis to prove that the Member and/or the Member provided information to the e-commerce trading floor of chohoakieng.vn. inaccurate, misleading, incomplete or violates the law or fine customs of Vietnam, the E-commerce trading floor of chohoakieng.vn. reserves the right to refuse, suspend or terminate the Member and/or Member’s right to use the service.
1.4 Chohoakieng.vn E-commerce trading floor. may terminate the Member’s right to use and the right to use one or all of the services of the Member and shall notify the Member within a period of at least one (01) month in the event that the Member violates the Regulations of the Member. E-commerce trading floor chohoakieng.vn. or acts that affect business activities on the e-commerce trading floor of chohoakieng.vn.
1.5 E-commerce trading floor chohoakieng.vn. will consider terminating the right to use the service of the e-commerce trading floor chohoakieng.vn. if the Member does not participate in transactions and information exchange on the E-commerce trading floor of chohoakieng.vn. continuously for three (03) months. If you want to continue to become a member and be re-granted the right to use the service, you must re-register from the beginning according to the form and procedures of the E-commerce trading floor of chohoakieng.vn.
1.6 E-commerce trading floor chohoakieng.vn. may immediately terminate the right to use the service and the rights of the Member if the E-commerce trading floor of chohoakieng.vn. detect that the Member has gone bankrupt, been convicted or is serving a sentence, in the event that the Member continues to operate, it may cause harm to the E-commerce trading floor of chohoakieng.vn. there are fraudulent activities, counterfeiting, causing market disturbances, causing disunity with other members of the e-commerce trading floor chohoakieng.vn., activities that violate the current laws of Vietnam.
1.7 In the event of termination of membership and service use rights, all certificates and rights granted by members will be automatically invalidated and terminated.
2. Obligations E-commerce trading floor chohoakieng.vn.


2.1 E-commerce trading floor chohoakieng.vn. responsible for building the Exchange, including some main tasks such as: research, design, purchase hardware and software equipment, connect to the Internet, develop policies for the operation of the Exchange. E-commerce chohoakieng.vn. within the permitted range and conditions.
2.2 E-commerce trading floor chohoakieng.vn. will implement and cooperate with partners in building a system of services and utility tools for the transactions of participating members and users on the e-commerce trading floor of chohoakieng. VN..
2.3 E-commerce trading floor chohoakieng.vn. is responsible for building and supplementing a system of knowledge and information on: e-commerce operations, the system of domestic and international commercial legal documents, foreign markets, as well as relevant news. related to the operation of E-commerce trading floor chohoakieng.vn..
2.4 E-commerce trading floor of chohoakieng.vn. will conduct promotional activities, promote the e-commerce trading floor chohoakieng.vn. to foreign markets within the scope and conditions allowed, contributing to the expansion and connection to meet the needs of finding partners and developing foreign markets of members participating in the Chohoakieng.vn E-commerce Exchange. ..
2.5 E-commerce trading floor chohoakieng.vn. take timely handling measures when detecting or receiving reports of illegal business acts on the e-commerce trading floor and will support state management agencies to investigate business acts. violate the law, provide registration information, transaction history and other documents about the subject of illegal acts on the e-commerce trading floor.
2.6 E-commerce trading floor chohoakieng.vn. will conduct a review and check the accuracy of the information posted by the Member.
2.7 E-commerce trading floor chohoakieng.vn. will try to the highest possible extent and conditions to maintain the normal operation of the E-commerce trading floor of chohoakieng.vn. and overcome problems such as: technical problems of machinery, software errors, internet connection systems, personnel, social changes, natural disasters, power outages, decisions of state agencies or a related third party. However, if the above incidents happen beyond our control, are force majeure circumstances that cause damage to members, the E-commerce trading floor of chohoakieng.vn. not be held liable.
XII. Terms apply


Any dispute arising between E-commerce trading floor chohoakieng.vn. and membership will be settled on the basis of negotiation. In case the desired agreement cannot be reached, either party has the right to bring the case to the competent People’s Court for settlement.
Regulations of E-commerce trading floor chohoakieng.vn. Officially effective from the date of posting on the website Chohoakieng.vn E-commerce trading floor. Chohoakieng.vn E-commerce trading floor. has the right to adjust and change this Regulation to suit the actual operation and is responsible for notifying the E-commerce trading floor of chohoakieng.vn. let members know. The revised Regulation takes effect from the date of notification of the amendment. The member’s continued use of the service after the revised Regulation is published and enforced means that they have accepted this revised Regulation. .
E-commerce trading floor chohoakieng.vn. and Members agree to commit to strictly comply with the provisions of this Regulation.
Any controversy, claim or dispute arising out of or in connection with these Terms and Conditions shall be brought to and finally resolved by private and confidential arbitration before being submitted to an arbitration in the City. Ho Chi Minh City and governed by Vietnamese law. Arbitrators must be legally trained, experienced in the field of information technology in Vietnam and be independent of each party. As mentioned, E-commerce trading floor chohoakieng.vn. reserves the right to protect intellectual property rights and confidential information through injunction or similar instructions from the court.
Members will have to compensate and E-commerce trading floor chohoakieng.vn. (and officers, directors, agents, subsidiaries, joint ventures and employees of E-commerce trading floor of chohoakieng.vn.) are not subject to any claim, including attorney’s fees. , of any third party as a result of or arising from the Member’s breach of this Agreement or any violation of any law or the rights of a third party.
NO AGENT No agency, joint venture, employee, employer or franchise relationship, taking back the rights created by this Agreement.
E-commerce trading floor chohoakieng.vn. will send notice to the Member by email to the email address provided by the Member to ‘E-commerce trading floor of chohoakieng.vn. during registration. Notice will be deemed received 24 hours after the email is sent, unless the sender is notified that the email address is invalid. In addition, E-commerce trading floor chohoakieng.vn. may provide the Member with legal notice by mail to the address provided during registration. Notices sent to the Member by mail will be deemed received three days after the date of mailing.
In addition to legal measures, E-commerce trading floor chohoakieng.vn. may, immediately terminate the Terms and Conditions or cancel any or all Member benefits granted under the Terms and Conditions without prior notice to the Member. Upon termination of this Agreement, the Member shall immediately stop accessing and using the Website, and the E-commerce trading floor of chohoakieng.vn, in addition to legal measures, immediately withdraw all secrets. password and identify the account granted to the Member and refuse to access and use the Website in whole or in part. Termination of this agreement will not affect the respective rights and obligations (including but not limited to payment obligations) of the parties arising before the date of termination. Furthermore, The Member agrees that the Site shall not be liable to the Member or any other person for the result of any such suspension or termination. If a Member is not satisfied with the Website or any of the terms, conditions, regulations, policies, guidelines, or practices of the CHK Trading Service Co., Ltd operating the website, the sole remedy is to discontinue use the website.

The official contact address of the e-commerce trading floor chohoakieng.vn.
CHK Trading Service Co., Ltd.

Address: 202/47/11 Pham Van Hai, Ward 5, Tan Binh District, Ho Chi Minh City, Vietnam.
Phone: 038.394.5653 | 077.897.3134
Website: www.chohoakieng.vn.
Email: [email protected].

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